Agnes Vago
Hungary 6120 Kiskunmajsa, Mikes Kelemen utca 6.
VAT number 69738571-1-23
Bank: K&H Zrt.
Bank account number: 10402087-86767888-56671007
IBAN: HU82 10402087-86767888-56671007
Registration number: 53616269
Issuing office: Local government office of Kiskunmajsa
Sales-service: info@agnesvago.com
Phone: +36 30 887 9462
Dotroll Kft.
1148 Budapest, Fogarasi út.3-5.
Phone: +36-1-432-3232
E-mail: support@dotroll.com
The following General Terms and Conditions contain the rights and obligations of Agnes Vago (seller) and the Customer of the products on put on sale by her (Customer).
People qualify as Customers if they use the services provided by agnesvago.com webshop, meaning they order and buy products through the webshop.
The contract enters into force when the order is confirmed, and it is completed when the order is fulfilled. The E-contract between the Seller and the Customer does not qualify as a written contract (it does not have electronic signature, it is not registered, and therefore it’s not available on a paper format). The language of the contract is Hungarian. In the event of divergence between the Hungarian and the English version, the Hungarian text is applicable.
The Customer declares that they are above the Hungarian legal age (18 years old). The Customer does not have the means to confirm the age of the Customer beyond the declaration, therefore can not be held responsible in case the Customer is under 18.
The Customer, at the time of ordering, accepts the General Terms and Conditions as binding, and declares that they have read it, and are aware of the terms and conditions of the order and the fulfilment of the order. The Customer is also aware of the opportunities provided by the internet, its restrictions and the possible errors. The Customer is not responsible by the possible damage caused by connecting to the webshop. The Customer is responsible for the protection of their device and the data contained by their device.
The Customer can not be held responsible if they’re prevented from fulfilling their obligation by an unforeseeable compelling reason, unavoidable obstacle, or circumstance beyond their control.
In case of wrongly filled purchaser information the order is invalid, and the Seller can’t be held responsible for the erroneous fulfillment caused by this.
The Seller is not responsible for any fault in the internet network that causes disruption in the operation of the website. The Seller can’t be held responsible for any technical errors caused by the operations of the software or the program. The Seller has the right to change the content of the website, the prices of the products, or the conditions of purchasing and shipping. The changes are immediately applicable once they’re published on the website. The Seller does not take responsibility for possible misspellings or inaccurate information.
The Seller retains the right to partially or fully change the GTC without prior consultation or notification.
The Customer can purchase the goods by adding them to their shopping chart. After ordering, the Customer will receive an order confirmation email, informing them of the registration of their order. The Customer will be continuously informed about the status of their order.
The gross prices shown on the website do not include VAT. The undertaking is tax-exempt.
1. Add the selected item to your shopping cart. After you’re done with browsing, click on the cart to see your selected items. Pleace check the selected item’s quantity, size, and type! You can change or delete items if you wish to.
2. Enter your email adress
3. You must accept General Terms and Conditions (GTC) to continue, by ticking the „Accept” box. Please read the GTC by clicking on the link before ticking the box.
4. If you wish to be informed about updates, new items, sales, tick the „I’d like to be informed about new items and sales” box. (Not required!)
5. Click on the „Order” button.
6. Please enter the shipping address (If the two are different, you can enter your billing address in another step), and your phone number.
7. Click „Next”
8, Shipping method: your item(s) can be shipped either by GLS dispatch or by the Hungarian Post. Shipping method: the system with automatically enter the method of shipping. Shipping is by the Hungarian Post dispatch. Delivery is possible only to the given address of the Customer!
9. Click „Next”
10. Choose between card payment or payment upon delivery. We’d like to inform our Customers that for Orders from outside of Hungary only card payment is available.
11. In case it’s different from the shipping address, enter billing address by clicking “Enter another address”. If the two addresses are the same, skip this step.
12. If you choose payment upon delivery, click “Send order” and your order will be complete. You’ll receive an order confirmation email, and you’ll be continuously informed about the progress of your delivery.
13. If you choose card payment, choose the type of card you use. A drop down window will appear where you have to enter the information about your card. If you’re done, click “Pay now” and your order will be complete. You’ll receive an order confirmation email, and you’ll be continuously informed about the progress of your delivery. Card payment is provided by PayPal.
I try my best to wrap the paintings and reproductions as safely as possible. The painting is put between two cardboards that protect it from damage. After this, the painting is put in a cardboard box for further protection. The package includes the Certificate of Authenticity and the invoice.
Please make sure to check your package upon delivery, to make sure it’s undamaged. Only accept undamaged packages! If the package is damaged during shipping, the Customer does not have to accept it, they have to ask for a protocol from the dispatcher that has to include the assessment of the damage, the date, and the signatures. After this, the Customer has to contact Ágnes Vágó by one of the following addresses.
e-mail: info@agnesvago.com
Tel.: +36 30 887 9462
Shipping to outside of Hungary is only through GLS dispatch. Payment upon delivery is only available within Hungary! Only payment by card is available! Shipping cost depends on the weight and size of the package, and the country of delivery. The information is available in the shopping cart, and the shipping cost is calculated by the webshop. The final purchase price will include the shipping cost, and this is the price to be paid through the webshop’s system.
The Customer can inform the Seller about complaints regarding the quality or quantity of the product within three workdays after delivery through the following email, or the following address. Hungary, Agnes Vago, 6120 Kiskunmajsa, Mikes Kelemen u.6.).
In case of defective fulfilment by the Seller, meaning the product is defective, or not the ordered amount, or not the product ordered, the Customer can ask for replacement, or correcting the number of products ordered.
Defective product is not the same as a damaged product! For example, a reproduction counts as defective product if there’s a mistake during the printing process or the painting is incorrectly put on the stretcher. There’s very little chance of this happening, as I thoroughly check every reproduction before shipping, but it can still happen.
When it comes to original paintings, it’s close to impossible for a defective product, as I only work with adequate quality bases and oil paintings, and they guarantee that the paintings are lightfast have a long lifetime. In case there’s a defect despite all this, and it’s proven that the piece is indeed defective (for example: the paint flakes, or the canvas falls off the stretcher), the replacement guarantee is available to the Customer.
Defective products can’t be replaced after the 3 day deadline!
2019.05.07.
© 2019 Agnes Vago. All rights reserved